Please read this Policy carefully. If you do not agree with any part of this Policy, you should refrain from using the Site or our Products.
OrthoRPM Inc. ("OrthoRPM," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy and Security Policy explains how we collect, use, protect, and disclose information when you use our website, mobile applications, devices, and related services (collectively, the "Services").
OrthoRPM develops and provides medical technology solutions designed to support rehabilitation and therapy, including the Gr!p smart hand therapy device and related digital therapy platform.
This policy applies when you:
Please read this policy carefully.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
If you are using OrthoRPM through your doctor, therapist, or clinic, your healthcare provider controls your medical information.
In these cases:
Your healthcare provider's Notice of Privacy Practices governs how your Protected Health Information (PHI) is used for medical care.
OrthoRPM processes PHI only as permitted by agreements with your healthcare provider and applicable law.
We may collect several types of information depending on how you use our Services.
Personal Information
Information that may identify you directly, including:
Health and Therapy Data
Information related to your rehabilitation therapy, including:
Device and Usage Information
We use the information we collect to:
We may use de-identified or aggregated data for research, product development, and system improvement purposes.
OrthoRPM does not sell personal or health information.
We may share information only in the following situations:
With Your Healthcare Provider
Your healthcare provider may access therapy data to monitor treatment progress.
With Service Providers
We may use trusted vendors to help operate the platform, such as:
These vendors must protect your information and may only use it to provide services for OrthoRPM.
Legal Requirements
We may disclose information if required by law, court order, or regulatory authority.
Safety and Fraud Prevention
We may disclose information when necessary to: investigate fraud, protect system security, or prevent harm to individuals.
OrthoRPM implements administrative, physical, and technical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
Security measures include:
Despite these safeguards, no system can guarantee absolute security.
We retain information for as long as necessary to:
If your healthcare provider stops using the OrthoRPM platform, your healthcare provider may request that certain data be returned or removed in accordance with applicable laws and contractual obligations.
De-identified data may be retained for research, product development, and system improvement purposes.
Our website may use cookies and similar technologies to:
Cookies do not typically identify you personally.
You may manage cookie preferences through your browser settings.
OrthoRPM services are not intended for children under the age of 13 without parental or guardian involvement.
If we learn that personal information has been collected from a child without appropriate consent, we will take steps to delete the information.
OrthoRPM may update this Privacy Policy from time time.
If significant changes are made, we will post the updated policy on our website and update the effective date.
If you have questions about this Privacy Policy or how OrthoRPM handles information, please contact:
674 2nd Street
Encinitas, CA 92024
Important: OrthoRPM does not use identifiable health information for marketing or advertising purposes.