Legal

OrthoRPM Terms & Conditions

Please read our terms carefully before using our website

Effective Date: 03/01/2026

1. Introduction

Welcome to OrthoRPM Inc. ("OrthoRPM," "we," "us," or "our"). These Terms of Use ("Terms") govern your use of:

  • the OrthoRPM website
  • the OrthoRPM mobile applications
  • the Gr!p therapy device
  • the OrthoRPM digital therapy platform
  • any related software, services, or products (collectively, the "Services")

By accessing or using the Services, you agree to these Terms.

If you do not agree, please do not use the Services.

2. Relationship With Your Healthcare Provider

The OrthoRPM platform is designed to support therapy programs prescribed or supervised by a healthcare provider.

Your doctor, therapist, or clinic is responsible for:

  • diagnosing medical conditions
  • prescribing therapy
  • determining whether the Gr!p device or OrthoRPM platform is appropriate for you
  • monitoring your treatment progress

OrthoRPM does not provide medical advice, diagnosis, or treatment.

Always follow the instructions of your healthcare provider.

If you experience pain, discomfort, or unexpected symptoms, stop using the device and contact your healthcare provider.

3. Intended Use of the Platform

The OrthoRPM platform is intended to:

  • support rehabilitation exercises
  • assist patients in completing therapy programs
  • allow healthcare providers to monitor therapy progress

The platform is not intended for emergency medical situations.

If you are experiencing a medical emergency, call 911 or your local emergency services immediately.

4. Patient Responsibilities

By using the Services, you agree to:

  • use the device and platform only as instructed
  • follow therapy guidance from your healthcare provider
  • provide accurate information when requested
  • maintain the confidentiality of your account credentials

You agree not to:

  • misuse the device
  • modify the device or software
  • use the platform for unauthorized purposes
  • attempt to interfere with platform security

5. Communications

OrthoRPM or your healthcare provider may contact you regarding:

  • device setup
  • therapy reminders
  • technical support
  • system notifications

These communications may occur through:

  • the mobile application
  • text message
  • email

6. User Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials, including your username and password.

You agree to:

  • keep your password secure and confidential
  • not share your account with others
  • notify OrthoRPM immediately of any unauthorized access

OrthoRPM is not responsible for any loss or damage arising from your failure to protect your account credentials.

7. Intellectual Property

The Services, including all content, software, technology, and materials, are owned by OrthoRPM and are protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Services without prior written consent.

OrthoRPM retains ownership of its technology, algorithms, analytics models, and product improvements developed from such data.

8. Medical Disclaimer

Important Health Information

OrthoRPM does not provide medical advice. Always follow instructions from your healthcare provider.

Any reliance on the Services is at your own risk. Consult your healthcare provider before starting any therapy program.

9. Therapy Activity Tracking

The platform may record therapy session duration and engagement metrics to help your healthcare provider monitor therapy progress.

We may also use this data to:

  • conduct clinical research
  • improve system functionality

This information does not identify individual patients.

10. Limitation of Liability

To the maximum extent permitted by law:

OrthoRPM is not responsible for:

  • medical decisions made by healthcare providers
  • treatment outcomes
  • injuries resulting from improper device use
  • failure to follow healthcare provider instructions

OrthoRPM's liability related to use of the Services is limited to the extent permitted by applicable law.

11. Changes to the Services

OrthoRPM may modify or update the Services, including:

  • software updates
  • platform improvements
  • device functionality changes

These updates are intended to improve performance and user experience.

12. Changes to These Terms

We may update these Terms periodically.

If material changes occur, we will post the updated Terms on our website or within the application.

Continued use of the Services after changes means you accept the updated Terms.

13. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms of Use, please contact:

OrthoRPM Inc.

674 2nd Street
Encinitas, CA 92024

Website

www.Ortho-RPM.com

Important: By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.